FAQ

Sizing & fit

How do your pieces fit?

Relaxed and non-clingy, with room to move. The Size Guide has body and garment measurements.

What if it doesn't fit?

Exchange it for free within 30 days — we cover the label both ways.

Between sizes?

For a pajama set, take the larger size for a roomier fit. For a sleepshirt, take the smaller size. Or email us your usual size and we'll help.

Pajama set or sleepshirt?

The set is a long-sleeve top with full-length pants. The sleepshirt is a longer, relaxed shirt that falls to mid-thigh.

Fabrics & care

Is the silk worth it?

It's 19-momme mulberry silk satin — a substantial, fluid weight — certified to OEKO-TEX® Standard 100. Cared for well, it lasts for years.

Is silk hard to look after?

Not really — and it needs washing less often than you might think. Between wears, air it out overnight and dab small marks with cold water. When it does need a clean, dry clean (recommended) or hand wash cold with a mild silk detergent, without soaking, and hang to dry in the shade. Please follow the care tag on your silk piece rather than the symbols on the sewn-in label.

And the cotton?

Machine wash cold on a gentle cycle. Do not tumble dry — hang to dry.

What is the hyaluronic finish?

A finish on the silk that makes it feel extra smooth when new. It fades with washing; dry cleaning keeps it longest.

Prints

Will the prints sell out?

Each print is made in a small run, so some sizes may not come back. Sign up to our newsletter to hear about restocks first.

Where do the prints come from?

All our prints are inspired by nature here on our Oregon farm. The ideas start on the farm; artists around the world help us develop each one through several rounds, and every final print is approved here on the farm.

Orders & shipping

Where do you ship?

Within the United States only, by UPS to street addresses — not to P.O. boxes or APO/FPO/DPO addresses.

How much is shipping?

Standard is free on every order; Express is $15.

How fast?

Orders ship within 1–2 business days; Standard arrives 3–7 business days later, Express 1–3.

Can I change or cancel my order?

Yes, until it ships — email support@eightfeathers.com right away.

Exchanges & returns

What is your return policy?

Returns within 30 days of delivery; a $10 return fee is deducted from your refund. Everything must come back in its original condition — unworn, unwashed, free of spots and marks, with all labels and tags still attached. Exchanges are free within 30 days of delivery: we send your new size as soon as your original item is back with us.

How long do refunds take?

We check returns within 3 business days; your bank may take another 5–10 business days.

Gifts

Can I send it as a gift?

Yes. Every piece can come in its own gift box, free of charge — one box per item. Tick "Gift box" on the product page; for silk it is already ticked. In the cart, tick "This is a gift" and add a note — we print it on a card, and the packing slip shows no prices.

FAQ